Jill Griffin
What’s inside
This book outlines strategies for winning back lost customers, highlighting the importance of customer retention in business.
You’ll Learn
- Understand the importance of customer retention
- Learn strategies to win back lost customers
- Gain insights into customer behavior
- Learn to develop loyal customers
Key Points
- Importance of Customer Retention
- Identifying Lost Customers
- Developing Win-Back Strategies
- Implementing Customer Loyalty Programs
- Understanding Customer Behavior
Who’s it For
- Business owners
- Marketing professionals
- Customer service managers
- Sales managers
About the author
Jill Griffin is a renowned author, speaker and consultant, specializing in customer loyalty and service quality.