Susan Scott
What’s inside
Fierce Conversations by Susan Scott is a guide to overcoming barriers to meaningful communication. It emphasizes the importance of transparency and honesty in conversations, teaching readers how to express their truth, understand others, handle confrontations, and resolve problems through dialogue. The book offers frameworks and techniques for conversations that can improve relationships and lead to greater individual and organizational success.
You’ll Learn
- Learn techniques to have deeper, more meaningful conversations
- Improve professional relationships and workplace communication
- Develop personal honesty and authenticity in interactions
- Gain tools to address and resolve conflicts effectively
Key Points
- Master the courage to interrogate reality
- Tackle your toughest challenge today
- Obey your instincts
- Take responsibility for your emotional wake
- Silence is not always golden
- Be present, and let the silence do the heavy lifting
- Use ‘Mineral Rights’ to dig deep in conversations
Who’s it For
- Managers
- Team Leaders
- HR Professionals
- Anyone seeking to improve their communication skills
About the author
Susan Scott is an acclaimed author, entrepreneur, and founder of Fierce Inc., a company that provides training programs for leaders and organizations. She has years of experience as a CEO coach and is a sought-after speaker for her insights into leadership and communication.