Charlie Pownall
What’s inside
This book explores practical ways to protect your company’s online reputation in the social media age.
You’ll Learn
- Learning how to handle online crises
- Developing strategies to protect and enhance online reputation
- Understanding the potential threats on social media
- Improving customer feedback management
Key Points
- Understanding the power of online reputations
- Knowing how to handle online crises
- Recognizing the impacts of social media on business reputation
- Implementing effective strategies to protect online reputation
- Dealing with negative online feedback effectively
Who’s it For
- Social Media Managers
- Business Owners
- PR Professionals
- Marketing Managers
About the author
Charlie Pownall, a seasoned communications advisor, specializes in reputation, issues, and crisis management.