Mastering Communication at Work. Book Summary

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Ethan F. Becker, Jon Wortmann

What’s inside

Mastering Communication at Work: How to Lead, Manage, and Influence’ is a guide to effective workplace communication. The book emphasizes the importance of clear, assertive, and strategic communication in professional settings. It offers practical advice on how to handle difficult conversations, influence others, and lead teams with confidence. The authors draw from their experience to provide real-world examples and strategies that can help individuals improve their communication skills to succeed in their careers.

You’ll Learn

  • Enhanced communication skills for professional settings
  • Improved ability to influence and persuade colleagues
  • Strategies for effective conflict resolution
  • Leadership development through better communication

Key Points

  • Foundations of Effective Workplace Communication
  • Strategies for Assertive Speaking and Listening
  • Navigating Difficult Conversations
  • Influencing Others and Gaining Buy-In
  • Techniques for Successful Team Leadership
  • Communication in Different Organizational Contexts
  • Building a Personal Brand Through Communication

Who’s it For

  • Business Professionals
  • Team Leaders
  • Managers
  • Employees seeking advancement
  • Communication Specialists

About the author

Ethan F. Becker and Jon Wortmann are experts in communication and leadership. They bring a wealth of experience in coaching and training individuals at all levels of organizations to communicate effectively.