Chris Voss
What’s inside
This book presents negotiation strategies developed by a former FBI hostage negotiator. It provides insights on high-stakes negotiation techniques that can be applied in everyday life.
You’ll Learn
- Learn effective negotiation strategies
- Understand how to apply negotiation skills in daily life
- Acquire techniques to improve communication
- Gain insights into human behavior
Key Points
- Negotiation is an inherent part of life
- Empathy is a powerful negotiation tool
- The ‘mirroring’ technique in negotiation
- Mastering the art of ‘No’
- Creating the illusion of control
- Bargaining hard
Who’s it For
- Business professionals
- Law enforcement officers
- Sales personnel
- Anyone interested in negotiation skills
About the author
Chris Voss is a former FBI hostage negotiator. He is known for his expertise in high-stakes negotiations and currently teaches negotiation to students and business professionals.