Never Split the Difference (Old Version). Book Summary

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Chris Voss

What’s inside

This book presents negotiation strategies developed by a former FBI hostage negotiator. It provides insights on high-stakes negotiation techniques that can be applied in everyday life.

You’ll Learn

  • Learn effective negotiation strategies
  • Understand how to apply negotiation skills in daily life
  • Acquire techniques to improve communication
  • Gain insights into human behavior

Key Points

  • Negotiation is an inherent part of life
  • Empathy is a powerful negotiation tool
  • The ‘mirroring’ technique in negotiation
  • Mastering the art of ‘No’
  • Creating the illusion of control
  • Bargaining hard

Who’s it For

  • Business professionals
  • Law enforcement officers
  • Sales personnel
  • Anyone interested in negotiation skills

About the author

Chris Voss is a former FBI hostage negotiator. He is known for his expertise in high-stakes negotiations and currently teaches negotiation to students and business professionals.