The Customer Service Revolution
Revolutionizing customer service to transform businesses and inspire change.
Meant to Be Summary of Key Points
Meant to Be by Melissa Foster is a romantic tale about fate, second chances, and the complexities of love.
Simple Tips, Smart Ideas
A resourceful guide for small business owners to flourish in the competitive market.
The Making of a Manager Summary of Key Points
Julie Zhuo’s ‘The Making of a Manager’ is a guide to leadership and management, specifically focused on new managers navigating their roles.
Built to Last Summary of Key Points
Built to Last examines eighteen exceptional and long-lasting companies, presenting the results of a six-year research project at Stanford University.
The Big Disconnect Summary of Key Points
The Big Disconnect by Catherine Steiner-Adair examines the ways digital technology is affecting the development of children and the relationships within families. The author explores how the digital age has introduced new challenges for parents trying to connect with and raise their children. Through research and real-life stories, Steiner-Adair provides insights and practical advice on how to foster healthy growth and maintain strong family bonds amidst the prevalence of screens and digital distractions.
Rise Up, Women! Summary of Key Points
This book provides a detailed account of the suffragette movement, portraying the women who fought for their right to vote.