The Art of Communicating Summary of Key Points
Thich Nhat Hanh explores the importance of mindfulness in communication to foster understanding and compassion.
Thich Nhat Hanh explores the importance of mindfulness in communication to foster understanding and compassion.
Insightful exploration of America’s untold Black history and its cultural impact.
This book offers insights into Disney’s legendary approach to customer service, providing principles and practices for creating the best experience for guests.
Hit Makers explores why certain products become popular, analyzing the psychology of consumers, the power of distribution, and the influence of trends.
Intelligence is multi-faceted, reshaping your understanding of personal abilities and learning.
Strategies to communicate effectively with irrational and challenging people.
《The Seven Sins of Memory》 by Daniel L. Schacter explores the ways in which human memory is fallible, framing these imperfections not as flaws but as byproducts of otherwise beneficial memory features. Schacter identifies seven specific ‘sins’ our memories commit: transience (forgetting over time), absent-mindedness (forgetting due to lapses in attention), blocking (inability to retrieve a known fact), misattribution (assigning a memory to the wrong source), suggestibility (implanting false memories), bias (past experiences affecting memory recall), and persistence (inability to forget disturbing memories). Schacter combines insights from psychological research and real-world examples to illustrate how these memory errors occur and their impact on our lives.