Hug Your Haters Summary of Key Points
This book provides a revolutionary approach to customer service, treating complaints as a valuable resource.
This book provides a revolutionary approach to customer service, treating complaints as a valuable resource.
A First-Rate Madness’ explores the intriguing theory that many effective leaders throughout history had mental illnesses and that such disorders can contribute to exceptional leadership qualities. Author Nassir Ghaemi, a psychiatrist with a background in mood disorders, examines the lives and leadership of historical figures such as Abraham Lincoln, Winston Churchill, and Martin Luther King Jr., among others, explaining how their personal struggles with mental health issues may have enhanced their leadership abilities in times of crisis.
An intriguing peek into ten technologies that could revolutionize or ruin our future.
Young Money follows the lives of eight young Wall Street recruits as they navigate the financial and moral complexities of the post-2008 economic landscape.
Unveils the pivotal role of women in the Manhattan Project during WWII.
In ‘This Could Be Our Future,’ Yancey Strickler, co-founder of Kickstarter, presents a thought-provoking argument against society’s current focus on financial wealth and for a future where people prioritize community, creativity, and compassion. He discusses the limitations of a profit-driven society and proposes a new value system, which he calls ‘Bentoism,’ that could guide individuals and organizations towards more altruistic actions. Strickler envisions a world where values beyond financial gain drive our decisions, leading to a more equitable and fulfilling future.
Unveiling how introverts and extroverts can collaborate for extraordinary workplace success.
A vivid journey through the daily lives of seven children worldwide.