Unreasonable Hospitality
A service revolution manifesto for creating astounding customer experiences.
The Woman’s Guide to How Men Think
Insights into the male mind through the lens of love and commitment.
Driving Performance Through Learning Summary of Key Points
This book provides insights on how learning and development can drive performance in organizations. It focuses on the strategies necessary to align learning initiatives with business goals.
Black Box Thinking Summary of Key Points
Black Box Thinking by Matthew Syed explores the importance of learning from failures, contrasting aviation with healthcare.
The Miracle of Mindfulness Summary of Key Points
A guide on mindfulness and meditation by Zen master Thich Nhat Hanh. It offers practices for living fully in the present moment.
Sales Pitch
A practical guide to crafting effective sales pitches and building enduring customer relationships.
The Diary of a CEO
A raw and unfiltered exploration of the entrepreneurial journey from successful CEO, Steven Bartlett.
Goodnight Moon Summary of Key Points
Goodnight Moon, written by Margaret Wise Brown, is a classic children’s bedtime story that features a young rabbit saying goodnight to everything around him. The gentle, rhythmic words combined with the warm illustrations create a soothing atmosphere conducive to winding down before sleep.