People Skills. Book Summary

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Robert Bolton

What’s inside

People Skills by Robert Bolton is a comprehensive guide to effective interpersonal communication. It covers the essential skills needed for assertiveness, active listening, and conflict resolution. Through practical advice and examples, Bolton illustrates how to improve relationships at work, home, and in social settings by enhancing the way we communicate. The book emphasizes the importance of empathy, understanding, and respect in fostering positive interactions and building strong connections with others.

You’ll Learn

  • Enhanced interpersonal communication skills
  • Improved conflict resolution abilities
  • Greater empathy and understanding in interactions
  • Increased assertiveness and confidence in communication

Key Points

  • The importance of assertive communication
  • Techniques for active listening
  • Strategies for resolving conflicts effectively
  • Building empathy in interactions
  • The role of non-verbal communication
  • Overcoming communication barriers
  • Practicing respect and understanding in conversations

Who’s it For

  • Professionals seeking to improve workplace communication
  • Individuals looking to enrich their personal relationships
  • Anyone interested in conflict resolution techniques
  • People aiming to develop their listening and assertiveness

About the author

Robert Bolton is a respected psychologist and influential author specializing in interpersonal skills and communication. With a deep understanding of human behavior, he has dedicated his career to teaching others how to communicate more effectively. Bolton’s work has significantly contributed to both professional and personal development fields, making him a trusted source in improving interpersonal relations.