Jobs to Be Done Summary of Key Points
This book provides a step-by-step guide to the ‘Jobs to be Done Theory’, offering a new framework for customer-centered innovation.
Business Strategy
It’s Not the Size of the Data Summary of Key Points
This book discusses how all data, big and small, can be used strategically to predict consumer behavior and drive results.
Invent and Wander Summary of Key Points
A collection of writings by Jeff Bezos that shed light on his life, work, and philosophy of staying customer-focused.
Inspired Summary of Key Points
A comprehensive guide to tech product management, offering practical tips and techniques that cover every stage of product development.
Insanely Simple Summary of Key Points
Insanely Simple reveals how Apple maintains simplicity as a guiding principle, yielding success in a complex marketplace.
Hug Your Haters Summary of Key Points
This book provides a revolutionary approach to customer service, treating complaints as a valuable resource.
Hug Your Customers Summary of Key Points
An exploration of customer service excellence, demonstrating its crucial role in business success.
How to Measure Anything Summary of Key Points
This book provides practical advice on how to measure various intangible factors in business, from customer satisfaction to organizational flexibility.
How to Have a Happy Hustle Summary of Key Points
This book provides practical steps to turn your ideas into reality, helping you balance passion and productivity.