The Eight Essential People Skills for Project Management
Guiding project leaders through common human resource challenges.
Summary of 7 Key Points
Key Points
- Understanding Team Dynamics
- Effective Communication Strategies
- Conflict Resolution Techniques
- Motivating Team Members
- Delegation for Team Success
- Building Stakeholder Relationships
- Managing Upwards and Sideways
key point 1 of 7
Understanding Team Dynamics
Understanding team dynamics is about appreciating the complex and often unpredictable behaviors that emerge when people collaborate. It benchmarks the foundation for effective project management. This perspective underlines the uniqueness of every team member and how their individual skills, experiences, and personalities contribute to the overall team dynamics…Read&Listen More
key point 2 of 7
Effective Communication Strategies
Effective communication strategies revolve around clearly expressing ideas, actively listening, and ensuring mutual understanding. It begins by being aware of the various ways of delivering messages such as verbal, written or non-verbal cues. An effective communicator not only has a clear and concise message but also knows the appropriate medium to use depending on the scenario or receiver’s preference. ..Read&Listen More
key point 3 of 7
Conflict Resolution Techniques
Conflict Resolution Techniques, as per the book, advocates for a systematic approach to resolving conflicts that arise in project management. The process begins with identifying the presence of a conflict and analyzing the nature of the conflict. This includes understanding the underlying issues, dynamics between conflicting parties, and evaluating the impact of the conflict on the project. The book emphasizes the importance of understanding the root cause of the conflict, as it helps in choosing the most suitable conflict resolution technique. In this process, the book suggests using tools like conflict mapping, stakeholder analysis, and force field analysis…Read&Listen More
key point 4 of 7
Motivating Team Members
Motivating team members is a critical aspect of project management, as it directly influences the productivity, efficiency, and overall success of a project. It involves understanding individual team members’ strengths, weaknesses, interests, and potential. Considering these elements aids in assigning roles and tasks in a way that can optimize their performance and keep them engaged. The aim is to make each team member feel valuable, part of a collective goal, and motivated to contribute their best…Read&Listen More
key point 5 of 7
Delegation for Team Success
Delegation is a crucial skill for ensuring team success in project management. It involves the transfer of authority from project managers to team members, which entails specifying the outcomes required, setting timelines, and establishing performance standards. Successful delegation creates a climate of trust, enabling team members to take responsibility and be accountable for their tasks, thereby promoting the development of their abilities and skills…Read&Listen More
key point 6 of 7
Building Stakeholder Relationships
Building stakeholder relationships involves gaining trust, understanding their interests, and managing their expectations. It’s about developing an understanding of stakeholder’s needs, wants, communication styles, and how they perceive the project. It’s a two-way process where the project manager makes effort to understand stakeholders and share project details in a way that they understand and appreciate…Read&Listen More
key point 7 of 7
Managing Upwards and Sideways
Managing upwards and sideways, from a project manager’s perspective, is about influencing those at the same level or higher in an organization without direct authority over them. It’s about understanding how to effectively communicate, present ideas, and negotiate to get the resources, support, or approval needed for a project’s success. The project manager must be able to grasp the motivations, concerns, and constraints of peers and superiors to navigate the corporate hierarchy effectively…Read&Listen More