Marc Stickdorn, Jakob Schneider
What’s inside
This book introduces the concept of service design thinking through methods and tools for improving service experiences in various industries.
You’ll Learn
- Understanding of the fundamentals of service design thinking
- Insights into practical tools for service enhancement
- Exposure to real-world applications and case studies
- Awareness of future trends in service design
Key Points
- Introduction to Service Design Thinking
- Core Principles of Service Design
- Tools and Methodologies for Service Improvement
- Case Studies of Service Design in Action
- Future Trends in Service Design
Who’s it For
- Design Professionals
- Business Leaders
- Marketing Strategists
- Product Managers
- Students of Design
About the author
Marc Stickdorn and Jakob Schneider are experts in service design with extensive experience educating and consulting.