This is Service Design Thinking. Book Summary

Share

Marc Stickdorn, Jakob Schneider

What’s inside

This book introduces the concept of service design thinking through methods and tools for improving service experiences in various industries.

You’ll Learn

  • Understanding of the fundamentals of service design thinking
  • Insights into practical tools for service enhancement
  • Exposure to real-world applications and case studies
  • Awareness of future trends in service design

Key Points

  • Introduction to Service Design Thinking
  • Core Principles of Service Design
  • Tools and Methodologies for Service Improvement
  • Case Studies of Service Design in Action
  • Future Trends in Service Design

Who’s it For

  • Design Professionals
  • Business Leaders
  • Marketing Strategists
  • Product Managers
  • Students of Design

About the author

Marc Stickdorn and Jakob Schneider are experts in service design with extensive experience educating and consulting.