Willful Blindness. Book Summary

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Margaret Heffernan

What’s inside

Margaret Heffernan explores the cognitive and organizational mechanisms that lead individuals and groups to ignore obvious dangers or problems.

You’ll Learn

  • Understanding of how denial and avoidance occur in organizations
  • Awareness of the potential consequences of ignoring problems
  • Strategies to promote transparency and accountability
  • Insights into improving decision-making processes in groups

Key Points

  • The concept of ‘Willful Blindness’
  • Psychological and social roots of denial
  • Case studies of corporate scandals
  • The cost of willful blindness
  • Challenging the status quo
  • Encouraging open communication
  • Personal and collective responsibility

Who’s it For

  • Business Professionals
  • Leaders
  • Psychologists
  • Policy Makers
  • General Readers interested in Social Psychology

About the author

Margaret Heffernan is an entrepreneur, CEO, writer, and keynote speaker known for her work on business leadership and innovation.