Margaret Heffernan
What’s inside
Margaret Heffernan explores the cognitive and organizational mechanisms that lead individuals and groups to ignore obvious dangers or problems.
You’ll Learn
- Understanding of how denial and avoidance occur in organizations
- Awareness of the potential consequences of ignoring problems
- Strategies to promote transparency and accountability
- Insights into improving decision-making processes in groups
Key Points
- The concept of ‘Willful Blindness’
- Psychological and social roots of denial
- Case studies of corporate scandals
- The cost of willful blindness
- Challenging the status quo
- Encouraging open communication
- Personal and collective responsibility
Who’s it For
- Business Professionals
- Leaders
- Psychologists
- Policy Makers
- General Readers interested in Social Psychology
About the author
Margaret Heffernan is an entrepreneur, CEO, writer, and keynote speaker known for her work on business leadership and innovation.