The Art Of Client Service
Robert Solomon
What’s inside
This book by Robert Solomon is a comprehensive guide for advertising and marketing professionals on how to handle clients effectively.
You’ll Learn
- Enhanced understanding of client needs
- Improved communication skills
- Better client relationship management
- Increased client retention and satisfaction
Key Points
- Understand Your Client’s Needs and Expectations
- Build Strong Interpersonal Relationships
- Master the Art of Communication
- Deliver on Promises for Client Satisfaction
- Learn Problem Solving in Client Service
- Navigate Agencies and Client Dynamics
- Foster Long-term Client Loyalty
Who’s it For
- Advertising Professionals
- Marketing Managers
- Client Service Executives
- Business Development Managers
About author
Robert Solomon is renowned for his expertise in client relations, specifically in the advertising and marketing sectors.