Jobs to Be Done. Book Summary

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Stephen Wunker, Jessica Wattman, David Farber

What’s inside

This book provides a step-by-step guide to the ‘Jobs to be Done Theory’, offering a new framework for customer-centered innovation.

You’ll Learn

  • Gain insights into customer-focused product development
  • Learn a new approach to business innovation
  • Understand the mindset of consumers
  • Apply theory to practical scenarios

Key Points

  • Understanding what customers want
  • The framework of ‘Jobs to be Done’
  • In-depth consumer research
  • Creating customer-centered innovations
  • Applying the theory to real-world situations

Who’s it For

  • Entrepreneurs
  • Product developers
  • Marketers
  • Business strategists
  • Innovation managers

About the author

Stephen Wunker, Jessica Wattman, and David Farber are experienced strategists who have helped companies worldwide with innovation and product development.