Spin Sucks Summary of Key Points
Spin Sucks redefines the way we perceive public relations by advocating honesty and authenticity in a digital world clouded by deceit.
Online Reputation
Managing Online Reputation Summary of Key Points
This book explores practical ways to protect your company’s online reputation in the social media age.
Hug Your Haters Summary of Key Points
This book provides a revolutionary approach to customer service, treating complaints as a valuable resource.
The Reputation Economy Summary of Key Points
This book explores the emerging importance of online reputation management in the modern economy and provides insights into how individuals and businesses can thrive by maintaining a positive digital presence.
Trust Agents Summary of Key Points
Trust Agents, co-authored by Chris Brogan and Julien Smith, explores how individuals and businesses can use social media platforms to create a positive online presence, build relationships, and earn trust. The book emphasizes the importance of authenticity, helpfulness, and building social capital in the digital age. It provides readers with strategies for becoming influential within their online communities and leveraging that influence to benefit their personal and professional lives.
Spin Sucks
Redefines public relations, promoting honesty and authenticity in a deceitful digital world.
Managing Online Reputation
A practical guide to protecting your company’s reputation online.
Hug Your Haters
Embrace complaints, transform them into opportunities, and keep your customers.
The Reputation Economy
Navigate your digital presence to build a valuable online reputation.