Will Guidara
What’s inside
Unreasonable Hospitality by Will Guidara is a guide to transforming customer service by exceeding expectations and creating memorable experiences.
You’ll Learn
- Understanding the true essence of hospitality
- Learning techniques to provide exceptional customer service
- Gaining insights into creating unforgettable customer experiences
- Discovering strategies to build a customer-centric business culture
Key Points
- Defining Unreasonable Hospitality
- Exceeding Customer Expectations
- Creating Memorable Experiences
- The Power of Personalization
- Building a Hospitality-Centric Culture
- Strategies for Implementing Hospitality Innovations
Who’s it For
- Hospitality professionals
- Entrepreneurs
- Customer service representatives
- Business leaders
- Marketing specialists
About the author
Will Guidara is a former co-owner of Eleven Madison Park and a renowned figure in the hospitality industry, known for his innovative service style.